List of Acknowledgements

For Focus Group Discussion / Interview

An integral part of the Job Redesign project involves understanding the local retail landscape and the identification of common challenges faced by retailers. We would like to thank the following retailers that participated in our online survey, and sharing your insights with us at the focus group discussion and interview sessions.

7-Eleven, Atlas Sound & Vision, Bynd Artisan, Challenger, Charles & Keith, Chennai Goldsmith & Jewellery Pte Ltd, Cold Storage, Courts, Dairy Farm, Elush, Enviably Me, Ermenegildo Zegna, F J Benjamin, Gain City, H&M, iCON mini mart, Jewellery Design & Management International School, Kim Eng Mini-Supermarket, Luxasia, Metro, Nanyang Optical Co., Newstead, Norbreeze, Novita Sg, NTUC Fairprice, On Cheong Jewellery, Outdoor Venture, Pet Lovers Centre, PRIME, RedMart, Robinsons, Sephora, Sheng Siong, Star International, TANGS, The Swatch Group, Tiffany & Co., Triple Pte Ltd / UA Sports (SEA), Valiram and Wing Tai.

For Pilot Companies

To validate the Job Redesign framework, 7 local retailers embarked on the Job Redesign journey with Mercer. It was an intensive 9 month journey that involved the contribution from top management, middle management and the individual job holders. The project would not have been possible without your support and commitment. We would like to show our deepest appreciation to the following pilot companies:

Benjamin Barker

 Charles & Keith

Gain City


Sheng Siong

Soo Kee

Star International

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