Diagnose: Step 2

Step 2: Obtain Relevant Stakeholder Insights

Objective

  • Understand the selected jobs and consider all elements during the redesign process

 

Approach

  • Conversations with job holders’ supervisors and/ or business leaders may be conducted through Focus Group Discussions and/ or informal conversations

  • Gain perspectives regarding:
    • How the job can be designed differently to steer towards productivity improvement
    • How technology/ non-technology solutions can alleviate difficulties faced
    • How the job can be designed to build new skills/ capabilities

Relevant Data

  • Input/ feedback from job holders’ supervisors and/ or business leaders
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